We respect your privacy and are committed to protecting it
Last Updated: January 15, 2026
Kleeno Cleaning Services ("we", "us", "our", or "our company") respects your privacy and is committed to protecting it through our compliance with this privacy policy ("Policy"). This Policy describes the types of information we may collect from you or that you may provide when you use our website (kleeno.sg) and our cleaning services (collectively, "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
You can access and use our website and Services without providing personal information. However, if you wish to book services or create an account, you may be asked to provide certain personal information.
We collect and store any information you knowingly provide to us when you:
This information may include:
You can choose not to provide us with your personal information, but you may not be able to access certain features or services. Users uncertain about mandatory information are welcome to contact us.
We process your information for the following purposes:
When you make a payment, we may require your credit card details or other payment account information. We use third-party payment processors to assist us in processing payments securely.
Our payment processors adhere to the latest security standards (PCI-DSS) managed by the PCI Security Standards Council. All sensitive data exchange occurs over SSL-secured communication channels and is encrypted and protected with digital signatures.
We share payment data with payment processors only to the extent necessary for:
Payment processors may collect your personal information (email, address, credit card details) to process payments. Their use of your information is governed by their respective privacy policies. We recommend reviewing their privacy policies as well.
You can access, update, or delete certain personal information we hold about you. You can manage your information through your account settings or by contacting us.
When you delete information, we may retain copies for the duration necessary to comply with our legal obligations and for record-keeping purposes.
To maintain the highest level of privacy, we do not share your personal information with third parties except:
We retain your personal information for the period necessary to:
Once the retention period expires, personal information will be securely deleted. After deletion, your rights to access, correct, or erase data cannot be enforced.
Our website uses cookies to help personalize your experience. Cookies are small text files placed on your device to store information.
We use cookies for:
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Declining cookies may limit your ability to use certain features of our website.
We secure information on controlled, secure servers protected from unauthorized access, use, or disclosure. We maintain administrative, technical, and physical safeguards to protect your information.
However, no data transmission over the Internet can be guaranteed as 100% secure. You acknowledge that:
Please take appropriate measures to protect your information and credentials.
In the event of a data breach or unauthorized disclosure of your information, we will:
We reserve the right to modify this Policy at any time. When we do, we will update the date at the bottom of this page and may notify you through your account or other means.
Your continued use of our Services after amendments become effective constitutes your acceptance of the revised Policy.
By accessing and using our website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. If you do not agree with this Policy, you are not authorized to access or use our Services.
If you have any questions regarding your personal information, wish to exercise your rights, or have concerns about our privacy practices, please contact us:
Email:
kleenocleaningservices@gmail.com
Phone:
Available through our website contact form
We will attempt to resolve your concerns and respond to requests within a reasonable timeframe and in accordance with applicable data protection laws.
